Contact Us

We're Here to Help

Need help with a product or your order? Have a question about shipping, setup, or microscope use? Send us a message and our support team will be happy to assist.

Email: support@optenra.store

Phone: +86 181 7939 9503

Contact address: Room 813, Unit 1, Building 9, Kela Gongguan, No. 51 Sanqingshan Avenue, Shangrao, Jiangxi 334000, China

Due to time zone differences, phone support is limited. For the fastest response, please contact us by email. We aim to reply within 24 hours.